Tidewater Research
We're a small R&D lab in Richmond, Virginia building AI tools that solve real problems for real businesses.
Our first product, Call Compass , reduces call center QA review time by >80%. It turns hours of manual call reviews into minutes of AI-powered insights.
Our next product, Riff , tackles another universal founder pain point: customer discovery. It transforms messy interview transcripts into structured insights—pain points, workflows, and validated assumptions—in seconds, not hours. Never lose another customer insight in scattered Zoom recordings or forgotten notes.
We're working on more tools like this—each one focused on a specific workflow where AI can make a meaningful difference.
Founded by Kyle Johnson , a former Senior Data Scientist at Meta and Columbia CS grad who believes the best AI products come from understanding real problems, not chasing trends.
Got a workflow that's eating up hours?
We'd love to hear about it. Whether it's manual reviews, repetitive analysis, or any process where AI could save your team time—let's talk. You'll be talking directly with me (Kyle), not a sales team.